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ON THE TABLE for good design in tableware, kitchen accessories,glassware,dinnerware,linens cutlery and decorative items
ON THE TABLE for good design in tableware, kitchen accessories,glassware,dinnerware,linens cutlery and decorative items
ON THE TABLE for good design in tableware, kitchen accessories,glassware,dinnerware,linens cutlery and decorative items
ON THE TABLE for good design in tableware, kitchen accessories,glassware,dinnerware,linens cutlery and decorative items

Frequently asked questions

1::How can I order?
2::How do I purchase a product online?
3::Will my online payment be secure?
4::How long will my order take?
5::How much do you charge for packing and delivery?
6::Can I order from outside the UK?
7::What happens if my items are broken or faulty?
8::What if I need to return any items?
9::Do the prices include VAT?
10::Is what you have on your web site all you stock?
11::What is the newsletter about?
If you have a question that is not answered here please email or call 01305 257258. Our Customer Support must be the best for our own reputation and good name, and good communication with you is vital at all times.
1::How can I order?
A::You can order from us in any one of four ways. If you have any queries, no matter what, please contact us.
  • 1) On this website using the online shopping basket and a secure server to take your
    credit card details.
  • 2) By telephone if you prefer to speak to someone in person. Please telephone ON THE
    TABLE 01305 257258 between 9.30 and 5.30 Monday to Saturday.
  • 3) By e-mail to shop@onthetable.co.uk
  • 4) By visiting our shop in Dorchester - we'd love to see you!
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2::How do I purchase a product online?
This is a very simple process.
  • 1) Choose the product you wish to purchase.
  • 2) Select your choice of colour or size.
  • 3) Enter the quantity you require in the quantity box.
  • 4) Click "Add" to put it in your basket.
You may then click on "continue shopping", to add other items in the same way to your shopping basket. Once you have completed your choice follow the step by step instructions to make your secure payment. You will be contacted by email and kept informed of the progress of your order.
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3::Will my online payment be secure?
Yes. The checkout process is performed by a linked secure server which will encrypt all your input making it impossible for the information to be intercepted by others.Credit card transactions are performed by SAGE PAY who are one of